TheMemberMemberExperience Platform That Unifies Everything
Fusion is the white-label customer experience platform that unifies your existing products, services, people, and data into one seamless ecosystem. With cross-partner intelligence, you amplify your brand presence, deepen engagement, drive operational excellence, and unlock new income streams, in days, not months.
Right now, your ecosystem might be creating friction instead of value:
Disconnected or lack of customer data hides revenue opportunities
Complex workflows kill customer transactions
Vendor brands compete with yours
No visibility into what's working
Your customers see scattered vendor logos. You see lost revenue. FUSION unifies everything under your brand in days, not months. Strengthen your brand, drive daily engagement, and capture new revenue across your entire ecosystem.
One Intelligent Ecosystem.
- Multiple disconnected tools
- Myriad of separate logins
- Vendor logos everywhere
- Scattered data
Why FUSION?
Complete White-Label Control
Your customers see only your brand: no vendor logos, no "Powered by" badges. FUSION operates invisibly while you own every relationship.
Customer loyalty flows 100% to you, not scattered vendors.
What makes FUSION different:
| Capability | Adobe Experience Platform | Salesforce Customer 360 |  | |
|---|---|---|---|---|
| White-label control | No (Adobe branding) | No (Salesforce branding) | Your brand everywhere | |
| Unified ecosystem | Data unification only | CRM-centric view | Product/services/ppl/data | |
| Multi-agent AI | Single-tool AI agents | Einstein (single app) | Cross-partner intel | |
| Capture transaction value | No | No | Built-in revenue capture | |
| Community + Commerce | Separate products | Separate clouds | Unified in one platform | |
| Cross-partner intelligence | Limited to Adobe | Limited to SF apps | Across your ecosystem | |
| Bring your existing stack | Adobe-first integrations | SF-first integrations | Works w/what you have | |
| Implementation time | 6-18 months | 3-12 months | Days to weeks | |
| Target market | Enterprise Mktg teams | Sales & service teams | Mid-market, Enterprise | |
| Primary focus | Marketing personalization | CRM & customer data | Ecosystem unification & revenue |
The FUSION Advantage:
FUSION is a place to connect. Your products, services, people, data, and AI agents all come together inside FUSION, then we coordinate everything intelligently.
Multi-agent architecture coordinating your entire ecosystem
Cross-partner intelligence individual tools can't see
Ready-made integrations with your existing stack
Complete white-label ecosystem with automatic governance
Live in days, not months
Keep What Works, Unify Everything
Bring your favorite tools. FUSION integrates with what you already use: no forced migrations, no starting over. We use MCP (Model Context Protocol), the new AI-native integration standard, plus traditional APIs to ensure universal connectivity. Keep what works and unify what doesn't.
Unification
Your white-label customer platform that consolidates scattered products, services, people, and data into one intelligent ecosystem under your brand.
Engagement
Your community engagement platform where customers connect, discover services, and transact seamlessly while creating daily touchpoints that unlock revenue and loyalty to your brand.
Administration
Your growth engine that packages services, captures revenue, tracks every dollar, and provides intelligence across your entire ecosystem, turning data into decisions and transactions into profits.
FUSION Components
Intelligent Unification
(Build Your Brand)
Your white-label customer platform that consolidates scattered products, services, people, and data into one intelligent ecosystem under your brand.
Intelligent Engagement
(Drive Daily Engagement)
Your community engagement platform where customers connect, discover services, and transact seamlessly while creating daily touchpoints that unlock revenue and loyalty to your brand.
Intelligent Administration
(Capture Revenue & Intelligence)
Your growth engine that packages services, captures revenue, tracks every dollar, and provides intelligence across your entire ecosystem, turning data into decisions and transactions into profits.
Get In Touch
We're excited to help your business leverage Vastly's Digital Solutions. Fill out the form, and someone from our team will reach out within 48 hours to discuss your needs and how we can assist you.
